by Olivia Edwards
The COVID-19 pandemic has made us all online shoppers. But the rest of the decade will see innovation on a far greater scale and across all channels. That’s going to be great for shoppers. And it will offer retailers previously untapped opportunities to drive operational efficiencies, improve the reliability of supply chains and optimise the customer experience. But while greater profits and burnished brand reputation await, so does cyber risk.
No single vendor will hold the answers, but by anticipating what retail might look like in 2030, organisations can at least get a head start on planning for the future.Continue reading